Shipping policy

DIGITAL DELIVERY POLICY

Last updated: September 22, 2026

All products sold by Nordic Nail Academy are digital products or online services. No physical items are shipped.

1. PDF COURSE DELIVERY
After successful payment, purchased PDF courses are delivered automatically to the email address used at checkout. Delivery usually takes place within a few minutes.

Please check your spam, junk or promotions folder. If you have not received your files within one hour, contact nordicnailacademy@gmail.com and include your order number and the email address used for the purchase. We will investigate and provide working access within a reasonable time.

2. BUNDLES
A bundle may include digital course files and an online consultation. Digital files are delivered automatically by email after payment. Consultation scheduling is handled separately as described below.

3. ONLINE CONSULTATIONS
To schedule a purchased consultation, email nordicnailacademy@gmail.com from the email address used at checkout. Include your order number, time zone and several preferred dates and times. We will respond within two business days with availability and a video-call link.

4. CORRECT EMAIL ADDRESS
The customer is responsible for entering a correct and accessible email address at checkout. If you notice an error, contact us promptly so we can update the delivery details where possible.

5. TECHNICAL PROBLEMS
If a download link does not work, a file is corrupted, or the content is not delivered, contact us at nordicnailacademy@gmail.com. We will re-send the file, restore access or offer another remedy required by applicable consumer law.

6. REFUNDS AND WITHDRAWAL
Refunds, cancellation rights and rules for digital content are described in our Return and Refund Policy and Terms of Service.

SELLER AND CONTACT DETAILS
Sandra Sirvydė
Individual Activity Certificate No. 1505002
Trading as Nordic Nail Academy
V. Putvinskio g. 45, LT-44243 Kaunas, Lithuania
Email: nordicnailacademy@gmail.com
Phone: +370 623 26179